ABOUT US

We’re Brightside, a feel-good company from the Founders of Drybar. We’re looking for a business-savvy General Manager to run our Culver City Flagship location and inspire our guests to feel lighter and brighter! Brightside brings the benefits of infrared sauna and yoga together into one healing and day-changing experience that leaves our team and our guests feeling good. It has been our deepest wish to create a yoga concept that is consistent, genuinely uplifting, inspiring and filled with heart & soul. You know all the feel-good amazingness you experience at Drybar? - You’ll find it here too.

THE FEEL-GOOD REVOLUTION

We provide more than just yoga and saunas. We help our guests feel lighter and brighter the minute they walk in the door. So they can be better mothers, fathers, partners, bosses, friends, coworkers, neighbors, and friends. We make the world a better place, one good feeling at a time. Interested in joining this feel-good revolution? Apply today.

BENEFITS & PERKS

A revolutionary, feel-good culture
Competitive salary
Quarterly performance bonus
Paid sick leave
2-week paid vacation
Comprehensive health benefits (medical, dental vision)
W-2 employee status (we take care of everything for you)
Discount on Brightside apparel & retail items
Free unlimited Brightside yoga
1 free sauna session per month
Continuing education opportunities

ABOUT YOU

You are an experienced, business-savvy and people-oriented operations manager with 5-10 years working in high-volume retail service businesses
You create a motivational environment where your team is passionate about delivering an amazing guest experience, each and every time
Words that describe your management style include: entrepreneurial, analytical and coach. You are hospitality-oriented, gracious, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the yoga experience for our guests - as well as for you and your future
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of yoga and sauna for a balanced lifestyle
You can’t help but grow and are constantly striving to be your best self, and excited to leap into a rewarding adventure with Brightside

ROLE RESPONSIBILITIES

Demonstrate and embody The Feels, our core values
Foster meaningful, positive relationships with your team and guests
Manage day-to-day studio operations, including overseeing the Host and Instructor teams
Recruit, interview, onboard, coach, and retain a best-in-class team
Execute a variety of local marketing tactics, including: on-site events, retail, community, & corporate partnerships
Ensure studio is maintained to Brightside's standards
Oversee Host & Instructor scheduling as well as optimization of class schedule & Classpass/other third party integrations
Manage studio inventory, including retail & apparel items
Maintain staff performance management & feedback processes
Partner with the Guest Services team to ensure all guests have a 5-star experience
Understand and optimize the studio's P&L to achieve profitability objectives
Teach and step in for last minute classes and familiar with all class styles and offerings preferred

EXPERIENCE REQUIREMENTS

5-10 years in retail, preferably a fast-paced, high-volume membership-based fitness, wellness, hospitality or service-related experience
Previously hired & managed a team of 15+ direct reports, who excel & rave about you as a leader
Proven track record in creating a 5-star guest experience
Proficient in schedule optimization
Experience with Mariana Tek preferred

Licensed yoga instructor and interested in teaching is preferred

Flexible schedule to work busy evenings, ideally Monday through Wednesday evenings and at least one weekend day per week

General Manager